The "Center Console Light" problem -> RESOLUTION in post #180

[tony4311]

way o/t but larch reading this thread with that huge avatar sucks.

[larchmont]

Originally Posted by tony4311

way o/t but larch reading this thread with that huge avatar sucks.

Tony, I agree! In fact, I agree with it even more than you do!!

I guess the peanut gallery doesn't know what happened. In fact, even some of the mods don't know!!!!

And even moi doesn't know!

But I'm gonna find out!
Even if I have to get Ken Starr on the case!!!

But meanwhile I'm changing the avatar to this......

[Dan Martin]

Originally Posted by larchmont

Sorry you've got it too. What a pain! The good news is that they seem to have gotten good at fixing it. And looks like you won't have to wait forever, like a lot of people have had to.

Let us know about the whole thing, including whatever you find out about what they do for the seat-sliding problem.

I called today to book an appointment and the earliest they could get me in was June 16th so we'll see. I'll be sure to keep you guys updated.

[larchmont]

Originally Posted by Dan Martin

I called today to book an appointment and the earliest they could get me in was June 16th.....

You must have forgotten to show them that "monthly."

Larchmont, who thinks that all DM woulda had to do was let them know who he is.

BTW yes indeed that was the post of the millenium.

[TSX 'R' US]

Originally Posted by Dan Martin

I called today to book an appointment and the earliest they could get me in was June 16th so we'll see. I'll be sure to keep you guys updated.

Wow...June 16th... they must be busy.. Good luck though..

[larchmont]

Originally Posted by TSX 'R' US

Wow...June 16th... they must be busy.....

Actually (as TRU probably knows) some people have had to wait a lot longer than that! Like, how about 6 weeks?

I still say all DM needed to do was tell 'em who he is.

[Dan Martin]

I just hope they don't get my car then realize they don't have the parts they need to fix it. I'm going to call the service manager to ask him about it tomorrow.

[larchmont]

Originally Posted by Dan Martin

I just hope they don't get my car then realize they don't have the parts they need to fix it. I'm going to call the service manager to ask him about it tomorrow.

Good idea. Getting the part is what has held it up for a lot of people, as you probably know.
(If not, check out tsxdoc's posts on this thread -- starts at the bottom of p. 2.)

[TSX 'R' US]

Originally Posted by Dan Martin

I just hope they don't get my car then realize they don't have the parts they need to fix it. I'm going to call the service manager to ask him about it tomorrow.

Oh man...that would suck!! Show up...wait an hour...wait a few more hours... "sorry dan, we don't have the part..can you come back in say...a year?"

[Dan Martin]

I spoke to the service manager today and I was happy with their answer. She said that most of the problems with getting parts for the TSX were to do with it being a brand new car. She said they normally just have powertrain components for new releases and "luxury" items such as radio and A/C parts are shipped later. They don't keep extra radios in stock at the dealer but she said worst case scenario it will be a week. Chances are I will have to make two trips but I will have a loaner for both and the dealer is on my way to work so it's not that big of a deal.

When I asked if she had seen this problem on any other TSX's she said no but she had seen a couple TL's with the console lights out! I guess this problem is bigger than we thought....

[larchmont]

Originally Posted by Dan Martin

.....When I asked if she had seen this problem on any other TSX's she said no but she had seen a couple TL's with the console lights out! .....

Depending on how much of a PITA * you are willing to be.....well, here's what I'd do: I'd mention to her that I know there have been a number of fiascoes in this repair because of the people not being familiar with it, and I'd strongly (nicely but strongly) ask her to make sure that she or someone else there should speak with someone somewhere who has worked on it before, to find out about possible pitfalls, and to help make sure it goes as smoothly as possible. This is delicate and tricky, because you're asking them to go above-and-beyond, and also because you're basically implying that they don't know enough about it. But really, I would not only ask, I'd basically demand it (still as nicely as possible, which, as you probably know, isn't always as nice as I intend it to be).

It may well not be your style to do it, but I would.

P.S. I took all kinds of precautions with my Acura place before having this work done, and it didn't do a bit of good.


* Stands for "pain in the ass."

[Dan Martin]

So far I have confidence that they'll be able to fix it. I'll keep you posted of any updates.

[Dan Martin]

I just picked my car up at lunch today and wanted to say that I received excellent service from my dealership. I dropped my car off at 9am yesterday and it was ready to be picked up today at lunch. Totally painless procedure. The lights are back on and my seat slides smoothly and doesn't tip forward under braking. Two thumbs up to Erin Mills Acura for doing a great job.

Oh and my TSX feels like a rocketship compared to the loaner EL I had.

[TSX 'R' US]

Originally Posted by Dan Martin

I just picked my car up at lunch today and wanted to say that I received excellent service from my dealership. I dropped my car off at 9am yesterday and it was ready to be picked up today at lunch. Totally painless procedure. The lights are back on and my seat slides smoothly and doesn't tip forward under braking. Two thumbs up to Erin Mills Acura for doing a great job.

Oh and my TSX feels like a rocketship compared to the loaner EL I had.

Sweeet!! Good to hear things are squared away

[larchmont]

Great news, Dan!