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Old 03-03-2008, 06:09 PM   #16 (permalink)
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^ That is exactly what the entire "Dealership Experience" subforum is for.
This thread will specifically concentrate on bad customer relations.
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Old 03-03-2008, 06:12 PM   #17 (permalink)
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WAY for me to pay attention...lol
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Old 03-04-2008, 01:50 PM   #18 (permalink)
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If you do three strikes, there should be an index in the beginning. It would be way easier to keep track of the dealerships.
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Old 03-04-2008, 10:13 PM   #19 (permalink)
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Well, right now the list is so small, it takes 5 sec to visually scan through the red names. But if it ever becomes big, we'll think of something. Maybe alphabetical, or by region.
Thanks for the suggestion, though. I'll keep it in mind.
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Old 03-05-2008, 03:42 PM   #20 (permalink)
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Quote:
Originally Posted by Peregrine
I agree with this entirely. I basically leave it up to members to steer up threads and ideas in the proper direction. So if there were requests to add the merchant based on even a single complaint, as long as no one else was opposed, I went with it. But I'm glad you brought this point up.

So how about we set up a slightly different system: "3 strikes and you're out" ? If there are 3 complaints from different members about the same merchant, he'd take place on the black list. Otherwise, we keep him under a "Complaint" list. Let me know if you have other ideas. Meanwhile, I'll update the first post to reflect what I mean here.
That is a much better plan-
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Old 03-22-2008, 06:24 PM   #21 (permalink)
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I will add Acura of Bellevue. I would never go back there again even if it's free
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Old 03-22-2008, 06:40 PM   #22 (permalink)
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Quote:
Originally Posted by SmokingTSX
I will add Acura of Bellevue. I would never go back there again even if it's free
How come?
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Old 03-23-2008, 11:33 AM   #23 (permalink)
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Jon619 is an unknown soldier, or on the road to either parallels.
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Prostreetonline.com - ordered an Injen CAI from them, but then found it cheaper on eBay. Called them and told them to cancel the order since it hadn't shipped out yet - they gave me the run around but finally agreed to cancel it. Over a month and a half later and still no refund on my Amex. Good thing Amex is good about stuff like this and put it into dispute status...
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Old 03-23-2008, 04:58 PM   #24 (permalink)
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Quote:
Originally Posted by Jon619
Prostreetonline.com - ordered an Injen CAI from them, but then found it cheaper on eBay. Called them and told them to cancel the order since it hadn't shipped out yet - they gave me the run around but finally agreed to cancel it. Over a month and a half later and still no refund on my Amex. Good thing Amex is good about stuff like this and put it into dispute status...
I have a gripe with them too.
I ordered my Teins from them god knows how long ago.
No e-mails, no communication.
I called last week to demand my money back but they told me, ...
"Oh, it looks like it shipped today... so we can't do that."

So I say, "where's my tracking number?"
And, "why did it take weeks to ship this order?"
...
They tell me to wait for an e-mail or call next week.
That's the best they can offer...
Can you believe that? They never shipped anything to me, obviously.

I'm calling again, tomorrow to demand money or a tracking number again.
Big thumbs down from me, never again will I order anything there.
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Old 03-24-2008, 09:34 AM   #25 (permalink)
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Yah, the same line of crap they tried to sell me - "oh, it shipped today..." But they couldn't provide a tracking number etc either... Very shady...
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Old 04-04-2008, 05:50 PM   #26 (permalink)
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Quote:
Originally Posted by Pacemaker_Guy
How come?
well long story short. Every time I went to that place I left pissed off.
Starting form buying the car. (I ended up buying form Seattle)
Then the first time they fix my "Left" headlight. they broke the bumper, and the right side HID bulb.
when the HID was acting up again. they said based on the service record it's the right headlight they fixed last time. I ended up fix it myself with $200 less then what they quoted me
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Old 04-30-2008, 07:16 PM   #27 (permalink)
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All i gotta say is Planet Acura in Buena Park, (used to be in Down) Matt Piercey is the MAN! He's straight forward and chill, but still professional. Best yet, he's a tuner.
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Old 05-10-2008, 03:15 AM   #28 (permalink)
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Thumbs down
Quote:
Originally Posted by chris07x View Post
Covina Acura Dealer in Southern California, worst dealer experience ever. They go above and beyond to piss you off.

More info on my post on the 2008 TSX thread.
Word. Thomas Acura in Covina. I was there yesterday. Worse service ever. Looked at cars outside for about 20 minutes. No one even came out. Went inside and no one greeted. Took them about 10 minutes to find someone to help me. Even though I clearly saw about 8 people inside.
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Old 08-19-2008, 06:48 PM   #29 (permalink)
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What if I heard directly from someone who used to be a mechanic there, that Hendrick Honda in VA should be avoided because of shady business?
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Old 08-19-2008, 07:27 PM   #30 (permalink)
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people will read what you said here, so I'm sure the word will spread, but as far as the actual list, let's keep that to first-hand experiences only.
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